Working at Clarks isn't just about selling shoes- it's about understanding your customers' needs, helping them find the right footwear for their lifestyles and being part of a company that believes in making a difference. Since our founding in 1825, we've grown to become one of the largest footwear companies in the world.

We believe that bringing together talented people from diverse backgrounds creates a better workplace. Our store teams consist of approximately 2,600 associates who strive to create a superior customer experience and elevate our brand to a global stage, and we empower each of them to do what's right for our customers.

Our stores are led by a Store Manager, with a team that includes an Assistant Manager, Team Leads and Sales Associates. In addition, our Area, District and Regional Managers are out and about supporting, coaching and developing these teams. If you are an energetic, positive and goal-oriented person with a genuine customer approach and a passion for shoes, we would love to have you on the team!

Step in

Big, exciting things are happening here at Clarks. Join us in one of our stores and be part of them.

Regional Sales Manager

Driving the retail business, delivering impressive results. That's the best way to sum up the role of a Regional Sales Manager. And it's some job, in all sorts of different ways. It's a job that calls for an inspirational way with people and impressive retail knowledge. It's an exciting, everyday-is-different mix of operations and strategic thinking.

As a Regional Sales Manager, you'll look after around 80 Clarks stores in a specific region. You'll make sure that your stores are delivering outstanding retail experiences and maximizing income and profit. You'll set budgets and have full profit and loss responsibility for your stores. You'll also lead, coach and manage a team of District Managers, setting their individual objectives and inspiring them to constantly raise the retail bar. It's also important that all stores are working to the same goal, in the same way. So you'll work closely with colleagues at corporate headquarters in Waltham to make sure that each store has the operational support it needs.

What else can we do to exceed customer expectations? What else can we do to make their Clarks experience even better? One of the greatest skills a Regional Sales Manager needs is the ability to put themselves in a customer's shoes. Being able to think like a consumer. And then being able to apply that thinking in-store.

District Sales Manager

What drives our District Sales Managers? Ask them and they'll tell you that it's having the best-performing stores in the country. But that doesn't happen by accident. Great sales figures don't fall into your lap. As District Sales Manager, you'll come up with a district business plan that's in line with the Clarks retail strategy while being perfectly in tune with your stores' needs.

It's up to you to know every single thing that's going on in your stores. The team, what support they need, the sales figures, the products that are flying off the shelves. In other words, everything that makes for a successful, high-performing store. On average, you'll look after 15-20 stores in a given area, and you'll spend a lot of your time in them. By working closely with Store Managers and their teams, by taking the time to listen to them, you'll be able to help them make the store experience even better. Because, as you appreciate, better customer service means better sales.

You'll be an inspiring mentor to your Store Managers, sharing best practice and helping them to be the best they can be – and achieve the best figures they can. You'll pass on your expertise through coaching, training and development. Sometimes, it'll be one-to-one sessions. Other times, you'll get a number of managers together for a workshop. Really, it's up to you to come up with the best way to get the most out of your Store Managers.

Area Sales Manager

What drives our Area Sales Managers? Ask them and they'll tell you that it's having the best-performing stores in the country. But that doesn't happen by accident. Great sales figures don't fall into your lap. As Area Sales Manager, you'll come up with a business plan that's in line with the Clarks retail strategy while being perfectly in tune with your stores' needs.

It's up to you to know every single thing that's going on in your stores. The team, what support they need, the sales figures, the products that are flying off the shelves. In other words, everything that makes for a successful, high-performing store. On average, you'll look after 5 stores in a given area, and you'll spend a lot of your time in them. By working closely with Store Managers and their teams, by taking the time to listen to them, you'll be able to help them make the store experience even better. Because, as you appreciate, better customer service means better sales.

You'll be an inspiring mentor to your Store Managers, sharing best practice and helping them to be the best they can be – and achieve the best figures they can. You'll pass on your expertise through coaching, training and development. Sometimes, it'll be one-to-one sessions. Other times, you'll get a number of managers together for a workshop. Really, it's up to you to come up with the best way to get the most out of your Store Managers.

Store Manager

Enthusiastic and charismatic with shopping bags-full of brilliant retail ideas. That, in a sentence, is a Clarks Store Manager. You'll lead, motivate and develop your store team, leading every one of the team on to delivering unforgettable customer service and top-notch sales.

You'll see everything - and we really do mean everything - through the eyes of our customers. So you'll know exactly what needs to be done in your store. That could mean some on-the-spot training for the retail team or a visual merchandising refresh. Speaking of which, you'll make sure that, at all times, your store looks and feels like a great place to shop - and an enjoyable place to work too.

As well as being at the forefront of your store, strong relations with several key departments in the home office are essential. You'll communicate effectively with departments such as marketing, merchandising and retail operations to maximize store performance.

A level head and a calm, focused manner are essential. And no matter how busy it gets, you're always focused on getting the team to work hard, work together and exceed sales targets. That's the challenge. It's the reward too.

Assistant Store Manager

Behind a great Store Manager you'll find an equally impressive Assistant Store Manager. You'll be important in making sure that, on a day-to-basis, the store runs like clockwork. That means organizing the staff to make sure there's the right amount of people working. Briefing the team every morning. Checking daily sales figures and seeing how they compare to other stores. You'll take charge of the important logistical stuff too, like opening up, cashing up and, at the end of a busy, productive day, locking up.

As an Assistant Store Manager, you're the go-to-person on the shop floor. Leading by example, you'll help and encourage store colleagues to deliver great customer service and increase their sales figures. Of course, you're also there for customers, impressing them with your brilliant product knowledge and first-class service. You'll also think of new ways to boost sales or motivate the team. That's a big part of your very important role. You'll also step in for the Store Manager when they're off or away from the store.

Team Lead

Our Team Leaders love nothing more than happy customers. That's what makes them so important to the success of a Clarks store. In lots of ways, our Team Leaders are like other retailers' department managers. You'll have your own area to manage and look after, whether it's womens, mens or kids. It'll be your baby, as they say. You'll make it your own, talking to customers and selling with confidence and enthusiasm, driving sales and exceeding sales targets.

Your enthusiasm will be contagious, too. As well as making the store a lively place to shop and work, you'll be a real inspiration to your Sales Team Members. You'll help them to increase sales and provide every single customer with a helpful, enjoyable shopping experience.

Sales Associate

The personal touch. Not overbearing, never pushy-salesy. Just friendly and helpful. That's what makes retail here at Clarks different. As a Sales Team Member, you'll make sure that every customer has a warm welcome and a great first impression of the store. Starting with a smile.

You'll talk to customers and, when they need help, you'll be only too happy to help and go that extra step in all that you do. You'll get the shoes they want as well as offering alternatives for them to try. When the customer's ready, you'll take them up to the register. Friendly, professional and polite, from start to finish. That's why customers enjoy shopping at Clarks - and it's why they come back time after time.

You'll also help to keep the store nice and tidy, and make sure that there's plenty of stock on the sales racks, and that shoes are beautifully presented and displayed - all the little details that make a big difference to the store and our customers.

Seasonal Sales Associate

Here at Clarks our seasonal team is hugely important to ensure Black Friday, Christmas and Mother's Day run like clockwork. With all the qualities of a Sales Associate, you're essential in supporting the team during the busiest trading times of the year.

No two days will be the same, from making sure growing feet are expertly fitted to bringing out and offering alternatives when customers aren't sure. You'll be working together as a team to make sure every customer goes home happy with the perfect pair of shoes having received a great service.

Benefits

Enjoy a rewarding, developing career in an exciting and dynamic global business.

We understand that our benefits package is a critical part of your decision-making process when considering an opportunity here. To attract and retain top-notch talent, we’re proud to offer a comprehensive and competitive array of benefits for our employees and their families.

Our benefit plans are designed with an emphasis on wellness and well-being. The benefits offer a comprehensive coverage which includes preventative care as well as coverage for unexpected illnesses and injuries. The work/life benefits are designed to assist you in achieving this important balance.

Our benefits are a reflection of our culture that provides our people with the tools and knowledge to help them succeed in their personal and professional choices.

Medical, dental and vision plans

Clarks offers a variety of medical, dental and vision options to cater to our diverse group of employees.

401(k) saving program with employer contribution match

Clarks matches dollar for dollar the first 3% of the employee’s contribution and another 50% on the next 2%. The plan is fully vested from day one.

Life and supplemental life insurance

Clarks provides a life insurance policy for employees that equals one time their annual salary. Employees have the option to purchase additional supplemental life insurance for themselves, spouse, partner and dependents.

Tuition reimbursement

Clarks fosters personal growth and development and will contribute to the education expenses for job related degrees and programs.

Computer purchase program

Clarks offers full-time employees an interest free loan for the purchase of a personal computer, laptop or iPad.

Pet insurance

Clarks offers discounted pet-insurance premiums through a national program.

Employee discounts

Clarks employees receive a discount on all company merchandise. In addition, employees are eligible to participate in our Perks at Work program, which offers exclusive discounts for local restaurants, personal travel, recreation activities and much more!

Clarks University

Clarks employees have the opportunity to participate in development and informational sessions through our in-house university.

Wellness program

Clarks provides a comprehensive wellness program to educate and assist employees on their personal health journey. Programs include nutritional seminars, exercise programs, gym discounts, and much more.

Onsite gym, café and free parking

Our state-of-the-art fitness center includes ellipticals, treadmills, stationary bikes and more. Free fresh coffee and water is available each morning and local restaurants serve lunch in our café through our partnership with Fooda. Lastly, our facility offers free onsite parking to employees.

Casual dress code

At Clarks, comfort is a priority. We are an industry leader in comfort footwear and want our employees to be comfortable while at work. Clarks has a business casual dress code and jeans are acceptable.

Star Makers

Passionate, enthusiastic, super-helpful: everything we love and everything we look for in people.

You’ll be joining Clarks at an incredibly exciting time. We’re growing like never before - moving into new markets and attracting new customers with stylish, comfortable products. There’s a lot going on, and a lot still to be done. That’s where you come in.

We’ll encourage you to develop personally and professionally, as we give you all the tools you need to build on your existing skills and gain new ones. You’ll be able to identify areas and opportunities for development in Performance Development Reviews with your manager, and know what you need to achieve personal success. Clarks University is our dedicated intranet site, that gives you easy access to a whole range of material and solutions geared to your development - including workshops, online courses and leadership articles. Our Learning and Development team also works with department managers to do assessments and suggest learning solutions to enhance your skills and encourage your career development

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